We're a proudly Australian owned business shipping directly from our warehouse each day in Carrum Downs!

We aim to be as efficient at packing and shipping orders as possible so that you can spend more time playing and less time waiting for your new collectables! 

Australia Post - Express Post guarantee currently suspended

Express Post remains our fastest postal delivery option, but current circumstances mean we can't guarantee next-business-day delivery at the moment.

 

OUR DISPATCH GUARANTEE
Orders contained in stock items will be packed and dispatched within 2 business days.

Orders containing back orders, preorders or a mix including in stock items will be packed and dispatched within 2 business days of the last item coming into stock.

 

DELIVERY OPTIONS - AUSTRALIA POST
For your convenience, we offer several delivery options so your shopping experience with us is as smooth as possible.

PARCELS (TRACKED)

AUSTRALIA - VICTORIA

Order Size/Weight Standard Post  Express Post
*Recommended*
Up to 1kg $10.00 $13.00
Between 1kg & 3kg $12.00 $15.00
Between 3kg & 5kg
$15.00 $20.00
Over 5kg* $25.00 $30.00

 

AUSTRALIA - OTHER STATES

Order Size/Weight Standard Post  Express Post
*Recommended*
Up to 1kg $12.00 $15.00
Between 1kg & 3kg $15.00 $18.00
Between 3kg & 5kg
$18.00 $22.00
Over 5kg* $25.00 $30.00


NEW ZEALAND

Order Size/Weight Standard Post  Express Post
*Recommended*
Up to 1kg $25.00 $40.00
Between 1kg & 2kg $35.00 $50.00


REST OF WORLD

Coming Soon 

LETTERS (UNTRACKED)

AUSTRALIA

Order Size/Weight Untracked
Large Letter (Up to 125g) $3.00
Large Letter (125g/250g)
$4.00
Large Letter (250g/500g)
$6.00

 

SHIPPING DELAYS

Occasionally due to circumstances outside Coins & Collectables Victoria's control, delivery delays may occur.

If you believe there has been an issue with your delivery, please contact us within 21 days of receiving your Shipping Confirmation email, so we can launch an investigation with Australia Post on your behalf.

Please note, if your delivery includes any pre-order/pre-sale items, your order will be subject to the terms and conditions of our Pre-Order Policy & Pre-Sale Policy.

To avoid any preventable delays, please ensure you double-check your order details, including your full delivery address, prior to placing your order at checkout.

Please note these shipping times are ETA's only provided by Australia post and Coins & Collectables Victoria is not liable for late deliveries as this is unfortunately something outside of our control once passed to the courier.

Policy Updated: 11th October 2021