Delivery Policy

We're a proudly Australian owned business shipping directly from our warehouse each day in Carrum Downs!

We aim to be as efficient at packing and shipping orders as possible so that you can spend more time playing and less time waiting for your new collectables! 

DISPATCH GUARANTEE

Domestic Standard or Express Delivery:

Orders contained in stock items will be packed and dispatched within 2 business days.

Orders containing back orders, preorders or a mix including in stock items will be packed and dispatched within 2 business days of the last item coming into stock.

DELIVERY OPTIONS

For your convenience, we offer several delivery options so your shopping experience with us is as smooth as possible.

AUSTRALIA
STANDARD DELIVERY:

Courier Partners: Australia Post
Delivery Timeframe: 2-7 business days
Cost: $10 flat rate nation-wide, fully-tracked

EXPRESS DELIVERY:

Courier Partner: Australia Post
Delivery Timeframe: 1-2 business days
Cost: $15 flat rate nation-wide, fully-tracked

NEW ZEALAND

Coming Soon!

REST OF WORLD

Coming Soon 

SHIPPING DELAYS

Occasionally due to circumstances outside Coins & Collectables Victoria's control, delivery delays may occur.

If you believe there has been an issue with your delivery, please contact us within 14 days of receiving your Shipping Confirmation email, so we can launch an investigation with our couriers on your behalf.

Please note, if your delivery includes any pre-order items, your order will be subject to the terms and conditions of our Pre-Order Policy. To avoid any preventable delays, please ensure you double-check your order details, including your full delivery address, prior to placing your order at checkout.

Please note these shipping times are ETA's only provided by Australia post and Coins & Collectables Victoria is not liable for late deliveries as this is unfortunately something outside of our control once passed to the courier.

Policy Updated: 3rd May 2021

x